A personal guest experience at Hotel Pillows Anna van den Vondel

Pillows Anna van den Vondel

Amsterdam

Pillows Anna van den Vondel is a luxury boutique hotel in a distinctive 19th century property. The 4-star retreat is situated on a tranquil, elegant street just off Amsterdam’s Vondelpark.

I feel that the system is definitely helping us to improve our effectiveness, efficiency and interaction with guests.”

- Anna Rollema, Manager, Pillows Anna van den Vondel Amsterdam

Personalizing the guest experience

The Pillows team wanted hotel guests to have a personal experience during their stay quite unlike the standardized experience of a traditional hotel. They wanted to provide seamless hotel services that focused on guests’ specific needs throughout their stay, so they reached out to Tovèrli Lighting & Control Solutions.

The hotel wanted to be able to allow guests to control the room’s lights and climate and request services through a single, user-friendly panel and also improve staff efficiency. For management, visibility across the property from a central dashboard was essential.

Total integration gives guests control

Signify Certified System Integrator Tovèrli Lighting & Control Solutions played a pivotal role in the project, installing a simple yet powerful control system in each of the hotel’s 30 rooms. This involved integrating different hotel systems, enabling guests to control the lighting and other services from a single, intuitive panel.

“The brief was one control panel per room – we needed to combine all the building’s systems,” explains Rob Oey, owner of Tovèrli Lighting & Control Solutions. “We were able to employ a new integration technique that saved the hotel a lot of money... All we had to do was ensure the components could talk to each other.”

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This project is in partnership with Toverli Lighting & Control Solutions, a Signify Certified System Integrator.

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